Privacy policy

Every customer before accessing our online store must firstly take into account our Privacy Policy.

Our online company collects the information about customers in order to provide them with the finest product selection and shopping experience. We hold that the policy section contain information that you need before place your order.

  • What kind of information do we collect from you?

    As we sell cigarettes online we need to pick out the personal information about our customers. The clients that want to place an order at www.cigarettesworld.com are requested to introduce their personal information. Information such as: their name, billing address, shipping address, telephone number, E-mail address, and product details to process their order and to notify them of their order status. The Non-Personally Identifiable Information (for example the customers name, title, company, address and phone number) that we select are confidential too.

  • How do we use the information we collect?

    The personal information that is send by customers at our online store is used only to send orders, to inform them of their order status and to send our company newsletter and promotional information. In one word we keep customer information on our database solely to ensure that their order is processed and they receive quality service. We guarantee that no information is shared with any third party. We take all measures to protect our database and our customer's confidentiality.

  • Access to information

    We can modify the customers' personal information or we can erase it in such cases when customer alone announces us via email about the modification that he/she want to introduce. Problem resolution Our online cigarettes store welcomes your questions and problems appeared during delivering or ordering process. Please send us an E-mail to our support center and we will seek a solution.

  • Data Storage and Security

    Our web-site was designed to support secure online purchasing through secure socket layer (SSL) technology. We use also such security precautions: security protocols, secure servers, firewalls, SSL encryption and other technologies and procedures.

  • We take the security of your information very seriously, thus we take every effort in order to protect the information of our customers in a responsible manner.